Privacy Policy

• Account. When you sign in with Apple or Google, we store the stable identifier supplied by that provider and, only when the provider shares them, your name and email. If you use Apple’s “Hide My Email,” we only receive Apple’s private relay address.
• Location. We use your device location to place and discover tags nearby and to confirm you’re physically present when you pick up a tag or play an on-site game. A tag you create stores the coordinate you placed it at. If you choose Geospatial AR on Android, Google Play Services for AR processes camera, location, and other sensor data for that session; the app shows this notice before starting AR.
• Content you create. Tags and their text/subtitles, uploaded photos and 3D files, guestbook messages, reactions, trail and puzzle/word-game contributions, and your finds.
• Limited diagnostics. Basic error and reliability information to keep the service working.

To provide the app: anchor and surface tags, run the finder and AR experiences, power gamification (leaderboards, badges, trails, collaborative games), and keep the community safe through moderation. We do not sell your personal data, and we don’t use your tag map for advertising.

Visibility is your choice per tag: private (only you), friends (people you mutually follow), or public (anyone nearby, and anyone with the share link). Content you make public — including a public tag’s title, uploaded media, guestbook entries, and your display name on leaderboards — is visible to others by design. We use a small number of service providers (for example, hosting providers) that process data on our behalf.

• Set any tag to private, friends-only, or public.
• Block another user to stop seeing their content.
• Report content for review.
• Delete individual tags at any time.
• Delete your account from the app’s Account screen — this permanently removes your account and the tags, finds, follows, reactions, and game contributions tied to it.
• You can separately withdraw TAGG’s sign-in authorization at any time in your Apple ID or Google Account settings.

We keep your content, including uploaded photos and 3D files, until you delete the tag or your account. Deleting a tag removes its uploaded media from our active systems. Deleting your account removes your account content from our active systems; residual copies in backups age out on our normal backup cycle.

TAGG isn’t directed to children under 13 (or the equivalent minimum age in your country), and we don’t knowingly collect their data.

Questions or requests: support@tagg.advatar.systems.